Welcome to our FAQ!

We’ve compiled answers to our most frequently asked questions on this page to help you find the information you need.

How can we help you?

Still haven’t found the answer you’re looking for? Please let us know!

Helping online businesses with European VAT administration is what we do.

By combining service with our software, Staxxer can make VAT services easier, more accessible and affordable for everyone!

Are you an e-commerce entrepreneur and want to outsource your VAT administration? Among other things, we can Requesting European VAT numbers for you and VAT returns for you.

Want to know what else we can do for you? Feel free to get in touch!

We work with major e-commerce platforms such as Amazon, Bol.com, and Shopify. We are always building new integrations for our software. More coming soon!

Our VAT portal makes VAT insightful and simple. The portal makes VAT calculations, and notifies you of your tax return status.

Coupled with e-commerce platforms (such as Amazon, Bol.com and Shopify), Staxxer’s goal is to provide you, the online seller, with complete coverage of your VAT needs. Staxxer’s software in a nutshell:

Staxxer is a centralized dashboard where you can see at a glance how much VAT you have to pay in each European country. All your VAT flows are included in this, allowing us to calculate this to the penny. Handy right?

Getting to know Staxxer? Or personal advice on your VAT and/or EPR situation? Then you can always contact us. You can schedule a meeting here, or you can give us a call, email or call us on the phone:

Phone: +31 6 11664841
Mail: support@staxxer.com

 

You can, just not with the same e-mail address. Therefore, if you want to access Staxxer with multiple accounts, you will have access to one account with us per email.

Helping online businesses with European VAT administration is what we do.

By combining service with our software, Staxxer can make VAT services easier, more accessible and affordable for everyone!

Are you an e-commerce entrepreneur and want to outsource your VAT administration? Among other things, we can Requesting European VAT numbers for you and VAT returns for you.

Want to know what else we can do for you? Feel free to get in touch!

Because all European member states shape these regulations in slightly different ways, there are many different types of categories you need to consider. The most common so far are packaging, electronic waste (WEEE) and batteries. But in France, there are already more than 15 different product categories, including, for example, textiles and sports and leisure articles

Again, this varies by state. In most states, you need at least registration with one or more government agencies and/or environmental organizations. This process is different in every country. In addition, you must also make declarations to relevant authorities for all categories your products fall into.

To be EPR compliant, you must declare what you have put on the market for waste by category. In some states, this is done by reporting your total Put On Market of a particular waste category. For example, do you pack your products in packaging that consists of three types of packaging material? Then, in some cases, you must provide all quantities of the separate materials. this is often done by total weight in kg.

Again, the declaration deadline varies by state. This can be annual, quarterly or monthly, and is sometimes determined by the amount (in kg or units) of your waste.

In every EU country! Contact us to discuss how we can best help your business.

In every EU country! Contact us to discuss how we can best help your business.

If you have a VAT registration abroad, you will also have to file VAT returns there. How often and when to do so, depends on the country. It can be monthly, or quarterly.

We understand that you don’t feel like doing all the VAT administration. So leave it to us: link your sales accounts to Staxxer, so we can always accurately file your European VAT return. Then you won’t spend any more time on VAT returns.

Staxxer is happy to take it off your hands. After all, we know how complex it can be! Sure it will be taken care of properly?

We have direct contact with the Internal Revenue Service, and thanks to our software, we can complete your returns with complete accuracy.

Want to know how we can help you? Schedule a free consultation with one of our VAT experts!

It depends: in some EU countries you have to declare your VAT monthly, in other EU countries you only have to do it once a quarter.

Sure you won’t miss a deadline? Let us file your returns. Then you can also be sure that it’s done completely accurately.

In every EU country! Contact us to discuss how we can best help your business.

You need a VAT number when you store stock in another EU country or when you go over a country’s threshold amount. You need to keep an eye on this: especially if you sell through marketplaces such as Amazon, Bol.com or Shopify.

Not sure if you need a VAT number? Let’s have a chat. We can also apply for a VAT number for you.

Do you have inventory stored abroad because you sell through Amazon FBA, for example, or use a European fulfillment center? Then you need an European VAT registration in that country! Save yourself the paperwork and let us apply for your VAT registration.

Where can I use the VAT registration?

You can use the VAT number for any business purpose. For example, when selling through Amazon, Bol.com, Shopify or another platform. The number is also valid if you are going to do business locally that requires a European VAT number.

If you declare your VAT through the One Stop Shop, but also have stock in another EU country, you still need a VAT number there. A good rule of thumb is that you need VAT registration in a country as soon as you have stock there.

Want to save time and let us do your One Stop Shop declaration?

As a seller on Amazon, you have the choice to opt for Amazon FBA: this way, you distribute your inventory across Amazon’s European fulfillment centers in a snap. A good option if you want to go international! With FBA, your products also get to customers faster, and you have a better chance of winning the Buy Box.

If you choose Amazon Pan European FBA, Amazon will distribute your inventory across several countries. Because you’re stocking up there, you need a VAT number in each of those countries. To make it a little easier for you, we’ve put those countries into one package. You get a VAT number for each Pan-European country, so you can start selling right away. Our package includes one:

  • German VAT number
  • Polish VAT number
  • Czech VAT number
  • French VAT number
  • Spanish VAT number
  • Italian VAT number

Are all the VAT numbers in? Then we can also make sure that you remain VAT-compliant in these countries. That way, you no longer have to worry about your VAT, and you have more time left over to grow your business.

The One Stop Shop (OSS) arrangement allows you to declare your cross-border sales in one portal. For example, you no longer need VAT registration in every country unless you stock up there. Do you sell more than €10,000,- annually to other EU countries? Then you qualify for the One Stop Shop. Sign up for the One Stop Shop can be done through “My Tax Business”.

Your sales should then be reported quarterly in your One Stop Shop declaration. Here you specify how much VAT you have to pay in each European country, depending on the local VAT rate of your products.

If you send more than €10,000 annually across borders, you can use the One Stop Shop. Registration is not mandatory, but it makes VAT administration a whole lot easier. In fact, you can declare all your sales in one portal, and no longer need foreign VAT numbers.

If you declare your VAT through the One Stop Shop, but also have stock in another EU country, you still need a VAT number there. The One Stop Shop is primarily intended for marketplace sellers who ship from their (for example) Dutch stock to other countries. Do you want to save time? Let us do your One Stop Shop declaration.

Staxxer is happy to take it off your hands. After all, we know how complex it can be! Sure it will be taken care of properly?

We have direct contact with the Internal Revenue Service, and thanks to our software, we can complete your returns with complete accuracy.

Want to know how we can help you? Schedule a free consultation with one of our VAT experts!

As a seller on Amazon, you have the choice to opt for Amazon FBA: this way, you distribute your inventory across Amazon’s European fulfillment centers in a snap. A good option if you want to go international! With FBA, your products also get to customers faster, and you have a better chance of winning the Buy Box.

If you choose Amazon Pan European FBA, Amazon will distribute your inventory across several countries. Because you’re stocking up there, you need a VAT number in each of those countries. To make it a little easier for you, we’ve put those countries into one package. You get a VAT number for each Pan-European country, so you can start selling right away. Our package includes one:

  • German VAT number
  • Polish VAT number
  • Czech VAT number
  • French VAT number
  • Spanish VAT number
  • Italian VAT number

Are all the VAT numbers in? Then we can also make sure that you remain VAT-compliant in these countries. That way, you no longer have to worry about your VAT, and you have more time left over to grow your business.

Janin
Janine Bouwmeester

Customer succes

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Mits Hommeles

VAT consultant

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Joke Salomé

VAT specialist

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Thomas van Mossel

VAT consultant

Support

Our Staxxers are ready for you!

You will be personally assigned one VAT expert as your contact person. This contact will have direct contact with local tax authorities on your behalf. Kind of easy.

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Thomas

Thomas van Mossel
VAT consultant

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